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What is the Difference Between a New and Refurbished AED?

Posted by Wayne Roberts on 12/27/2013 to Frequently Asked Questions

One of the most common questions we hear from customers is the difference between a new and refurbished AED. This is a great question, particularly as the consideration of a refurbished AED or defibrillator can best enable a lifesaving device to be implemented in programs with tighter and more conservative budgets. 

First, some background on our refurbished AEDs. 

Most of the refurbished AEDs and defibrillators that you see offered on our website are coming from clients receiving medical oversight (i.e., a doctor overseeing the program and ensuring the devices are properly maintained). Should a client wish to upgrade their AED program, either to a different device or a simple upgrade of the same model, we'll often provide a trade-in credit for their existing devices to help offset the cost of the new devices. The AEDs that are traded in have often never been used, usually residing within an AED cabinet, and have been meticulously maintained through our AED management service

These AEDs that are traded in are then brought into our office, where we service and prepare the devices for inclusion in AED programs that might not have the financial flexibility that our other clients have. After the AEDs are checked by a specialist, including the review of the internal workings and software, each AED is then equipped with new batteries, electrodes, and potentially other accessories (such as a carrying case, should one not be provided and/or show signs of use and abuse). We then make these refurbished AEDs available on our website, enabling individuals to equip themselves with an AED at about half the price of a new device. 

For those wondering if a refurbished or new device is right for them, upfront cost ends up being the main issue. Everyone loves saving money, of course, but when equipping yourself with a new AED, although the price is often twice that of a refurbished AED, you're likely covering yourself for a good thirteen years or so. (The LIFEPAK CR Plus and the Philips HeartStart OnSite last well beyond their warranties of eight years, extending to thirteen or so years before we recommend full replacement.) So, the investment is one that likely lasts well over a decade. 

For a refurbished AED, the life expectancy is usually about half. So, when you break it down and look at it financially in terms of a span of ten-plus years, the investment is about the same. It's simply whether or not you want to pay upfront for a new AED or to essentially break it in two with a purchase of a refurbished AED, followed by an additional purchase some five years later, give or take. 

If you're purchasing an AED for a business, city or municipality, or some other before-the-public entity, we tend to recommend a new device. By purchasing a new AED rather than a refurbished one, the manufacturer's warranty provides you peace of mind for at least eight solid years (depending on the device you go with). 

For clients with tighter budgets that simply do not allow for new AEDs and defibrillators, a refurbished AED is a great option that enables you to readily equip yourself with a lifesaving device as quickly as possible.

If you have a question on refurbished and/or new AEDs of any sort, please leave a comment and/or give us a call. Our team is here to help assist you in the creation and/or support of your AED program, and each time we're given the opportunity to work directly with a client, we're able to ensure the best program is created that fits both the unique needs and budget for that customer. 

Interested in what refurbished AEDs and defibrillators we have in stock at the moment? Be sure to check out our webpage that features all of our refurbished AEDs and defibrillators, or break them down by manufacturer, should you already know what AED manufacturer you'd like to go with. 

If you're not finding the AED or defibrillator you'd like, please feel free to give us a call. If we know that you're in need of a particular AED model, we can often locate one for you in a matter of days. 

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